SHIPPING

Know when you need to place your orders to ensure they’ll be delivered in time.

Halloween Shipping Cutoffs

Halloween (Thursday, October 31, 2019)

Shipping Type

Order By

To Be Delivered By

Standard UPS Friday, October 25, 2019 9:00 AM PT Wednesday, October 30, 2019

Thanksgiving Day Shipping Cutoffs

Thanksgiving Day (Thursday, November 28, 2019)

Shipping Type

Order By

To Be Delivered By

Standard UPS - Monogramming Saturday, November 23, 2019 5:00 PM PT Wednesday, November 27, 2019
Standard UPS Sunday, November 24, 2019 5:00 PM PT Wednesday, November 27, 2019
Next Day Delivery Tuesday, November 26, 2019 6:00 PM PT Wednesday, November 27, 2019


Shipping Types

Our products are delivered to your Front Door via one of the common carriers (FedEx, UPS, USPS, etc.) to your delivery address.

Standard Shipping

Front Door items ship from our warehouse and typically arrive within 4-5 business days of receiving your order.

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

Gift Cards

Gift cards have different rates and delivery windows from other products:

  • Free shipping by USPS with standard delivery (5-7 business days).
  • Next day delivery is available for an $10 charge – arrives in 1 business day if placed by 9am PT Mon-Fri.

Shipping Rates & Fees

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.

SHIPPING RATES - to contiguous 48 states

Order Total

Standard Shipping

arrives in 4-6 business days
personalized items adds additional days

Up to $74.99     $10
$75.00 & over Free shipping

 

SHIPPING RATES - to Alaska, Hawaii and U.S. Territories

Next Day Shipping is not available for items shipped outside the contiguous 48 states

Destination

Standard Shipping

Arrives

Alaska    Published rate at checkout, confirmed at shipment 5-7 business days
Hawaii
Published rate at checkout, confirmed at shipment
5-7 business days
U.S. Territories
Published rate at checkout, confirmed at shipment
10-15 business days

 

SHIPPING FAQs

What happens if the item I ordered is backordered?
In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email.

Can I ship to a PO Box?
We can ship some items to a P.O. Box. This excludes oversized items and those shipped directly from our manufacturers. We will notify you in writing within 24 hours of placing your order to confirm shipment via USPS.

Can I ship an order to an APO/FPO address?
Yes, for an additional charge of $10.

When entering an APO or FPO address, please follow this example:

Name: PO1 Chuck Williams
Address Line: Marine Division Sct 123
Address Line: USS Rocky AA–11
ZIP Code: 12345 (use actual zip code)
City: FPO (use "APO" if approriate)
State: AA or AE

Can I ship to destinations outside the US?
Yes. See Shipping to International Destinations on this page.

Can I ship items to multiple addresses?
At present, we can only process orders with a single address for each order. However, you are able to store and select from any addresses you wish to keep in your account.

Can I delay the shipment of my order?
If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center. Call 1.713.492.0656, and one of our sales associates will be happy to assist you.