Returns

Rocky & Maggie’s, Inc. accepts returns for full-priced, unopened, unused and resealable merchandise in its original condition, with all tags attached and your proof of purchase or gift receipt, for refund of original form of payment. Items must be returned within 14 days of the original ship date. All custom orders are final sales (see below). 

Sale items are merchandise marked down for a coupon code sale, site-wide sale, brand-wide sale or flash sale, and may be returned for store credit ONLY. Items must be returned within 14 days of the original ship date.

Final sale items are merchandise that is permanently marked down, and are ineligible for returns, exchanges, or refunds. 

You can return eligible items within 14 days of receiving an order for a refund of the merchandise value. An original receipt or gift receipt is required. Custom order items are not eligible for returns. Review the full list of ineligible items and our refund policy below before starting the process.

Ways To Return

• Stores - You can return items to Rocky & Maggie's in Houston, TX for free.
• By Phone - call Customer Care for assistance. See contact info below.
• Email - email us with your order number, item you would like to return and reason for the return. We will reply within 48 hours with a Return Authorization Number and instructions.

Details